Add a real booking on a client's behalf (phone-in, walk-up, repeat client). Fires the same notifications as the public form.
A customer booking links a client + service. Personal/Block just puts the event on your calendar — no lead, no queue task.
Emails don't match.
Check this if you've already talked to the client and locked in the time. The booking goes straight to your Google Calendar so your phone rings before the session. Leave unchecked to confirm later from the booking queue.
Booking Details
💬 Reply to Guest
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✏️ Modify Booking
Original
Revised
Notify guest via
Quick templates (click to fill — then edit if needed)
✕ Cancel Booking
🛡️ Pre-Session Check-In
3 environment photos encouraged before starting the session.
They create a timestamped record of the space — your best protection if anything is disputed later (lost item, complaint, miscommunication).
Suggested shots: front entry · the table/treatment area · any pre-existing damage or hazards. Fewer than 3 is OK — Shauna trusts your judgment on-site.
0 / 3 photosTap below to add photos · skipping is OK
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Logged in the booking thread + audit trail. Shauna sees the amount + method on her dashboard.
Add Team Member
Emails don't match.
Edit Team Member
💬 Message History (with Shauna + guests)
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Emails don't match.
Used when a guest requests a preferred therapist gender on a massage booking. Leave unset if you don't want this matched.